Reese is the alpaca who runs the Re-Tail shop in Animal Crossing: New Leaf. Her store operates outside the town’s main shopping area and lets players sell items, display furniture, and customize certain belongings for a fee.
Re-Tail is more than a conventional shop. Reese buys items from the player, while special items placed in the shop can sometimes sell for especially high prices. She also handles customization requests, working with her husband Cyrus, who performs the hands-on refurbishment and furniture-alteration work behind the counter.
Players commonly confuse Reese and Cyrus because they appear together and both are alpacas. Reese is the shop’s welcoming manager and customer-facing character; Cyrus is the craftsman responsible for refurbishing eligible furniture and other items. Harriet, another notable Animal Crossing character, is a poodle associated with haircuts and appearance changes rather than Re-Tail. Re-Tail is specific to New Leaf and should not be confused with later games’ separate customization and retail systems.