Jimmy McGill’s elderly client who leads the Sandpiper residents is Irene Landry.
Irene is one of the residents affected by Sandpiper Crossing’s alleged overcharging and becomes the representative figure in Jimmy’s class-action lawsuit against the care-home company. Jimmy initially earns her trust by helping the residents understand the legal case.
The lawsuit becomes ethically complicated when Jimmy wants the case to settle quickly so he can receive his share of the legal fees. He manipulates Irene’s friendships with the other residents, causing them to turn against her. Feeling guilty, Jimmy later confesses enough to restore her standing, sacrificing his own financial interest.
Irene is sometimes confused with other older characters in the series, especially the residents collectively involved in the case. Irene is the named client and spokesperson, portrayed by Jean Effron.