What is Polly's surname in Fawlty Towers?

Polly’s surname in Fawlty Towers is Sherman: she is Polly Sherman, played by Connie Booth.

Polly works as a waitress and maid at Basil and Sybil Fawlty’s hotel. Although technically part-time at points in the series, she is repeatedly drawn into extra duties, cover-ups, and Basil’s attempts to conceal his latest disaster from Sybil or the guests.

Compared with the volatile Basil, the imperious Sybil, and the confused Spanish waiter Manuel, Polly is usually the practical voice of reason. Her loyalty sometimes traps her in absurd schemes, including impersonating Sybil and helping Basil manage embarrassing situations. She is also described as an art student and demonstrates skill with languages, including Spanish and German.

Connie Booth co-created Fawlty Towers with John Cleese and wrote the series with him. Polly appears throughout the show’s two series, which contain only 12 episodes in total. “Sherman” is her character surname; Richards, Tibbs, and Gatsby are not names attached to Polly.