Which hero role in Overwatch focuses on healing and utility?

The Overwatch hero role focused on healing and utility was Support.

Support heroes were designed to sustain teammates and improve their effectiveness rather than simply absorb damage or lead attacks. Their abilities could restore health, provide movement or damage buffs, weaken opponents, create defensive advantages, or otherwise help the team control a fight. Their value often came from positioning and timing as much as from eliminations.

Mercy is a clear example: she could heal allies, boost their damage, and resurrect fallen teammates. Other Support heroes brought different tools, such as area healing, barriers, speed boosts, armor, or long-range utility. This variety meant that “Support” did not simply mean “the team medic.”

The other original role labels had different primary purposes. Damage heroes specialized in attacking opponents, while Tanks absorbed or mitigated damage and helped protect space. Overwatch 2 retained the Support category, although its five-versus-five format and hero reworks changed how individual Supports contributed to battles.