What is the name of WhatsApp's payment service in India?

WhatsApp's payment service in India is called WhatsApp Pay.

WhatsApp Pay is a peer-to-peer payments feature that uses India's Unified Payments Interface, or UPI. UPI links participating bank accounts and allows users to send money using mobile-based identities, making transfers possible inside supported apps rather than requiring a separate banking interface for every payment.

WhatsApp received permission from the National Payments Corporation of India in 2017 to work with multiple banks on UPI transactions. The service began rolling out in India in November 2020, initially with a cap of 20 million users. That limit was later increased to 100 million in April 2022, and WhatsApp Pay became generally available to all users in India in August 2022.

A common confusion is treating WhatsApp Pay as a separate digital currency or wallet. It is primarily a payments feature integrated into WhatsApp and connected to the UPI system. Similar services exist in Brazil and, for business transactions, Singapore.