What is the name of Amazon's self-service parcel locker service?

Amazon’s self-service parcel locker service is called Amazon Locker. It lets customers choose a participating locker as a delivery address and collect an order using a unique pickup code.

Amazon launched the Locker program in September 2011 in New York City, Seattle, and London. The lockers were designed to give shoppers a secure alternative to home delivery, especially when a customer might be away or when leaving a parcel unattended would be inconvenient. Many lockers are hosted in partner locations such as convenience stores, supermarkets, libraries, and shopping centers.

After a carrier places the package inside, Amazon sends the customer a code by email or text. Entering that code on the locker’s touchscreen opens the assigned compartment. Customers generally have three days to retrieve a package, although availability and return policies can vary by location.

Amazon Hub is related but not identical: it commonly refers to apartment-lobby lockers or staffed pickup locations. “Amazon Box” and “Amazon Parcel” are not the service’s canonical names.