What is the global employee training program of Disney's parks division called?

The global employee training program of Disney's parks division is called Disney University.

Disney University was established in 1955, when Disneyland was preparing to open in Anaheim, California. Training specialist Van France helped create the program with the aim of teaching employees—known at Disney as Cast Members—the company’s service standards, history, values, and operating procedures.

New Cast Members traditionally begin with a course called “Traditions.” It introduces Disney culture, workplace policies, guest service expectations, and the idea that every employee contributes to the show. Disney University is a training organization, not an accredited college, so “University” is part of its institutional name rather than a claim that it grants academic degrees.

A common mix-up is Disney’s College Program, which is a paid internship opportunity for students and is separate from Disney University itself. Training locations operate near major Disney destinations, including Walt Disney World and Disneyland.